Terms-Conditions

Welcome to Sparken. These Terms and Conditions govern your use of our website www.sparken.com (the “Site”) and the purchase of our products. By accessing this Site or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. General Use

By using our website, you confirm that you are at least 18 years old or have parental/guardian consent. You agree to use the Site for lawful purposes only and not misuse its content or services.

2. Product Information

We strive to display accurate product descriptions, pricing, and availability. However, we do not guarantee that all information is error-free, complete, or current. Sparken reserves the right to correct errors and update details at any time without prior notice.

3. Orders & Payments

  • All orders are subject to availability and confirmation.
  • Prices listed are inclusive of applicable taxes, unless otherwise specified.
  • We accept secure payment methods as listed on the checkout page.
  • Once an order is placed, you will receive a confirmation email. Dispatch is subject to payment clearance and product availability.

4. Shipping & Delivery

  • Orders are processed within 1–3 business days.
  • Estimated delivery times are provided but not guaranteed. Delays due to unforeseen circumstances are not the responsibility of Sparken.
  • Shipping charges, if applicable, will be clearly stated at checkout.

5. Returns & Refunds

We take pride in the quality of our products. If you are not satisfied:

  • Return requests must be made within 7 days of receiving the product.
  • Items must be unused, in original condition, and in original packaging.
  • Refunds will be processed once the returned item is inspected and approved.
  • Shipping costs for returns are borne by the customer unless the product is defective or incorrect.

For full details, refer to our Returns & Refund Policy.

6. Intellectual Property

All content on this Site — including text, images, logos, designs, and product descriptions — is the intellectual property of Sparken and protected by applicable laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Privacy

Your privacy is important to us. Information you provide is governed by our Privacy Policy, which outlines how we collect, store, and use your data.

8. Limitation of Liability

Sparken shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Site or its products. Our total liability for any claim is limited to the amount paid by you for the product in question.

9. Governing Law

These Terms are governed by the laws of Uk. Any disputes shall be resolved in the competent courts of Uk.

10. Modifications to Terms

Sparken reserves the right to amend these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Site implies acceptance of the updated Terms.

11. Contact Us

For any questions or concerns regarding these Terms, please contact:

Email: d.dipapidis@sparkenessences.co.uk

Phone: +44-7761785494