1. Information We Collect

When you use our Site, we may collect the following types of information:

a) Personal Information:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (processed securely via our payment gateway)

b) Non-Personal Information:

• Browser type
• Device information
• IP address
• Cookies and usage data (to improve user experience)

2. How We Use Your Information

We collect and use your information to:

• Process and fulfill your orders
• Communicate order updates and customer service responses.
• Send occasional promotional offers or newsletters (only if you opt-in)
• Improve website functionality and user experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies Policy

Our Site uses cookies to:

• Remember your preferences
• Analyze website traffic
• Provide personalized shopping experiences

You can control or disable cookies through your browser settings.

4. Third-Party Services

We may use trusted third-party tools (like payment gateways or analytics services) that have their own privacy policies. These third parties are obligated to protect your information.

5. Data Security

We implement secure protocols to protect your data from unauthorized access, alteration, or disclosure. Payment information is encrypted via SSL (Secure Socket Layer) technology.

6. Your Rights

As a user, you have the right to:

• Access, update, or correct your personal information
• Withdraw consent for marketing communications
• Request deletion of your personal data (subject to applicable laws)

To exercise these rights, contact us at support@sparken.com.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

8. Policy Updates

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

9. Contact Us